When IBM / Hitachi TravelStar hard disk drives fail, failed disk heads are often the culprit. In this case, Engineers at ESS use specialized equipment to remove the platters from the drive. We then place the platters in a specialized device built to read them. The firmware micro-code is then copied from the original system board (when possible). This micro-code contains hardware specifics such as HHR (Head-to-Head Relation), spindle speed, temperature calibration, head amplification compensation, voice coil voltage, and many other factors often times critical in successfully recovering data. Once the micro-code is extracted, we then use this micro-code to access your valuable data. Our IBM TravelStar laptop data recovery service has a higher-than-average success rate.
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