Mobile technology is exactly what the name implies – technology that is portable. Examples of mobile IT devices include:
1. laptop computers
2. palmtop computers or personal digital assistants
3. mobile phones and ‘smart phones’ – high-end phones with more advanced capabilities
4. global positioning system (GPS) devices
5. wireless debit/credit card payment terminals
Mobile devices can be enabled to use a variety of communications technologies such as:
1. wireless fidelity (WiFi) – a type of wireless local area network technology
2. Bluetooth – connects mobile devices wirelessly
3. ‘third generation’ (3G), global system for mobile communications (GSM) and general packet radio service (GPRS) data services – data networking services for mobile phones
1. dial-up services – data networking services using modems and telephone lines
2. virtual private networks – secure access to a private network
It is therefore possible to network the mobile device to a home office or the internet while travelling.
Benefits
Mobile computing can improve the service you offer your customers. For example, you could use your laptop computer to give a presentation. You could then transfer PDFs of your product literature to your client’s computer. Or you could connect remotely to your diary to arrange a follow-up appointment. Alternatively, you can enable customers to pay for services or goods without having to go to the till. For example, by using a wireless payment terminal diners can pay for their meal without leaving their table.
More powerful solutions can link you directly into the office network while working off site, for instance to access your company’s database or accounting systems. For example, you could:
1. set up a new customer’s account
2. check prices and stock availability
3. place an order online
This leads to great flexibility in working – for example, enabling home working, or working while travelling. Increasingly, networking ‘hot spots’ are being provided in public areas that allow connection back to the office network or the internet.
In this free guide, we look at the business benefits of mobile technology from a variety of angles. I can say that the benefits of using mobile technology to perform a variety of business tasks are endless. Many applications can save time therefore leading to cost efficiency and increased performance.
These are some of the benefits of the mobile technology that is provided to us for our comfortability and let us not face any problems when we are in the midst of any type of work.
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Mobile technology provides a wide variety of benefits and advantages to its users. Mobile technology also allows faster communication, check order availability and working flexibility in real time. Mobile computing can improve the service you offer your customers.
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